How to Reset Powerbeats Pro

To reset your Powerbeats Pro wireless earbuds, you can follow these steps:

Make Sure They’re Charged: Ensure that your Powerbeats Pro earbuds have sufficient battery charge before proceeding.

Put Both Earbuds in the Charging Case:

  • Place both Powerbeats Pro earbuds into their charging case.

Keep the Lid Open:

  • Leave the lid of the charging case open. This is an important step in the reset process.

Press and Hold the Button on the Back of the Case:

  • On the back of the Powerbeats Pro charging case, there is a button. Press and hold this button for about 15 seconds.

Observe the LED Status Light:

  • While continuing to hold down the button, watch the status light on the front of the case. It should start blinking white and then turn red.

Release the Button:

  • Once the status light turns red, release the button.

Close the Lid:

  • Close the lid of the charging case.

Wait for the Reset to Complete:

  • Give the Powerbeats Pro a moment to reset. The LED status light on the front of the case should eventually start blinking white, indicating that the reset is complete.

Reconnect to Your Device:

  • Open the lid of the charging case and bring it close to your device (e.g., iPhone, iPad). A prompt should appear on your device’s screen, asking if you want to connect to the Powerbeats Pro. Follow the on-screen instructions to reconnect the earbuds to your device. Read about How to Put Beats in Pairing Mode
Powerbeats Pro
Powerbeats Pro

This reset process should clear any previous pairing information and settings, essentially returning your Powerbeats Pro earbuds to their factory default state. If you encounter any issues with your Powerbeats Pro and need to reset them, this procedure can often help resolve connectivity or functionality problems.

Understanding the Need for a Reset

Before delving into the steps to reset your Powerbeats Pro, it’s essential to understand why you might need to do so. Some common reasons include troubleshooting connectivity issues, resolving software glitches, or simply restoring your earbuds to their default settings.

Backup Your Settings

Before proceeding with any reset, it’s wise to back up your current settings and configurations. This ensures that you can easily restore your preferred settings after the reset process.

Soft Reset vs. Factory Reset

When it comes to resetting your Powerbeats Pro, you have two main options: a soft reset and a factory reset. Let’s explore the differences between the two.

Soft Reset

A soft reset is a less drastic option that can help resolve minor issues without erasing your customized settings. It’s akin to restarting your earbuds.

Factory Reset

A factory reset, on the other hand, completely wipes your Powerbeats Pro, returning them to their original, out-of-the-box state.

How to Perform a Soft Reset

Performing a soft reset is relatively straightforward and can be done in a matter of seconds. Follow these steps:

  • Place both earbuds in the charging case.
  • Close the lid of the charging case.
  • Wait for approximately 30 seconds.
  • Open the lid and remove the earbuds.

Your Powerbeats Pro have now undergone a soft reset.

How to Perform a Factory Reset

A factory reset should be considered when you’re facing more significant issues or if you intend to give your earbuds to someone else. Here’s how to do it:

  • Place both earbuds in the charging case.
  • Keep the lid of the charging case open.
  • Press and hold the button located inside the case for about 15 seconds.
  • Release the button when the LED indicator on the case blinks red and white.

Your Powerbeats Pro are now restored to their factory settings.

Reconnecting to Your Device

After performing a reset, you’ll need to reconnect your Powerbeats Pro to your device. Follow the manufacturer’s instructions for pairing, which usually involve navigating to your device’s Bluetooth settings.

Powerbeats Pro
Powerbeats Pro

Troubleshooting Tips After Reset

If you encounter any issues after the reset, consider the following tips:

  • Ensure your device’s Bluetooth is turned on.
  • Verify that your Powerbeats Pro are charged.
  • Check for software updates on your connected device.

Common Issues and Solutions

Let’s explore some common issues that Powerbeats Pro users face and their respective solutions.

Battery Problems

If your earbuds are not holding a charge as expected, try these steps:

  • Clean the charging contacts on both the earbuds and the case.
  • Ensure that your charging cable is functioning correctly.
  • Check for any software updates that may address battery issues.

Connectivity Issues

For problems with maintaining a stable connection, consider these solutions:

  • Ensure your earbuds are charged and properly paired.
  • Remove any nearby sources of interference, such as other electronic devices.
  • Reset your network settings on the connected device.

Audio Quality Problems

If you’re experiencing audio quality issues, try the following:

  • Clean your earbuds’ speaker grilles.
  • Check for debris or obstructions in the ear tips.
  • Adjust the audio settings on your connected device.

Maintenance and Care Tips

Proper maintenance and care can extend the lifespan of your Powerbeats Pro. Here are some tips:

  • Clean your earbuds regularly, especially after workouts.
  • Store them in their charging case when not in use.
  • Avoid exposing them to extreme temperatures or moisture.

Firmware Updates

Firmware updates can bring improvements and bug fixes. Keep your Powerbeats Pro up to date by regularly checking for firmware updates through the manufacturer’s app.

Enhancing Sound Quality

To get the best audio experience from your Powerbeats Pro, consider experimenting with equalizer settings on your connected device. Customizing the sound profile can enhance your listening pleasure.

Customizing Your Powerbeats Pro

Explore the settings and features of your Powerbeats Pro to make them uniquely yours. Customize the controls, set up voice assistants, and adjust preferences through the companion app.

Alternative Solutions

If all else fails, consider reaching out to customer support for further assistance or exploring online communities for Powerbeats Pro users. Sometimes, a solution might come from others who have faced similar issues.


In conclusion, knowing how to reset your Beats Powerbeats Pro can come in handy when facing issues or passing them on to someone else. Whether it’s a soft reset for minor problems or a factory reset for more significant issues, these steps can help you enjoy uninterrupted music and fitness sessions with your Powerbeats Pro.

If you have any more questions or need assistance, feel free to reach out to customer support. Your Powerbeats Pro are designed to provide a seamless audio experience, and with proper care and troubleshooting, you can make the most of them.


Can I use only one earbud at a time with Powerbeats Pro?

Yes, you can use either the left or right earbud independently.

Do Powerbeats Pro work with Android devices?

Yes, Powerbeats Pro is compatible with both iOS and Android devices.

How do I update the firmware on my Powerbeats Pro?

You can update the firmware through the Beats app on your connected iOS or Android device.

Are Powerbeats Pro sweatproof?

Yes, Powerbeats Pro is sweat and water-resistant, making them ideal for workouts.

How long does it take to charge Powerbeats Pro fully?

It takes approximately 90 minutes to charge your Powerbeats Pro fully.


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